Be365 Privacy Policy

We collect information you voluntarily provide when creating an account or using our services. Certain technical data is also collected automatically while you use the platform. be365 only gathers information that is necessary to deliver services and ensure security.

The table below details the types of information be365 collects:

• Be365 never stores your password in plain text — only an encrypted hash is kept.
• Payment card details are not stored on be365 servers.
• Be365 does not collect any additional information without your consent.

Be365 uses your data solely for specific, legitimate purposes. We never share your information with third parties for advertising or commercial gain. Data you provide on be365 is used only to improve the platform and enhance your experience.

• Account Management: For registration, login, and identity verification.
• Payment Processing: To ensure deposits and withdrawals are completed securely.
• Customer Support: To resolve your issues and answer your questions.
• Security: To prevent fraud, money laundering, and account hacking.
• Promotions & Offers: To send you relevant promotions based on your preferences (you can opt out at any time).
• Legal Obligations: To comply with applicable laws and meet regulatory requirements.
• Responsible Gaming: To support members at risk of gaming addiction.

Be365 stores your data on secure servers using industry-standard encryption technology. Our data centers undergo regular security audits, and only authorized personnel have access to your information.

Be365 retains your data for as long as your account is active or as required by law. Even after account closure, certain information may be kept for a defined period to meet regulatory requirements.

• All sensitive data is encrypted in transit using TLS 1.3.
• Staff access to data is subject to a strict authorization process.
• In the event of any security breach, be365 will notify affected users within 72 hours.
• Regular backups are performed to ensure data is never lost.

Be365 does not sell your personal data or share it with third parties for advertising purposes. However, in limited cases, necessary information may be shared with trusted service providers.

• Payment Processors: To process transactions with bKash, Nagad, or other approved payment providers.
• Identity Verification Services: With authorized verification services to complete the KYC process.
• Legal Authorities: In compliance with court orders or government directives.
• Security Partners: To assist in detecting and preventing fraud.

Any third parties with whom data is shared in the above cases operate under strict confidentiality agreements with be365. They are not permitted to use your information for any other purpose.

Be365 uses cookies to improve your browsing experience. Cookies are small text files stored on your device. be365 only uses essential and functional cookies — no additional tracking is performed.

• Essential Cookies: Used to maintain login sessions and ensure account security.
• Functional Cookies: Used to remember your language and preferences.
• Analytics Cookies: Helps improve the platform (without using personal data).

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some be365 features.

As a be365 member, you have several important rights regarding your own data. be365 fully recognizes these rights and is committed to helping you exercise them.

• Right to Know: You have the right to know what information be365 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your information under certain conditions.
• Transfer Rights: You can export your data at any time.
• Right to Object: You may object to the processing of your information.
• Right to Restriction: You may request that the use of your information be restricted in certain circumstances.

Be365 is strictly for users aged 18 and above. be365 does not knowingly collect data from anyone under 18. If a minor has registered on be365 by mistake, the account and all associated data will be deleted immediately upon a guardian's request.

• Be365 verifies users' age at the time of registration.
• If you have any concerns, contact be365 support immediately.
• Be365 strictly follows responsible gaming policies to protect minors.

Be365 may update this Privacy Policy when necessary. For any significant changes, we will notify you in advance via your registered mobile number or email. Continued use of be365 after a policy update constitutes your acceptance of the revised terms.

• The date of any policy change will always be shown at the top of the page as "Last Updated".
• At least 15 days' notice will be given before any major changes.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, complaints, or requests regarding the Privacy Policy, please contact the be365 support team. Our team is available in English 24 hours a day, 7 days a week.

• Deletion requests will be completed within 30 days.
• Correction requests will be processed within 7 business days.
• The be365 support team provides assistance fully in Bengali.